Privacy Policy

1. Who is responsible for your data?

Bái Kāng TCM is a trade name of Witkamp Wellness, located in Tilburg and registered with the Dutch Chamber of Commerce (KvK) under number 89643771. Witkamp Wellness is the official data controller responsible for the processing of personal data as described in this privacy policy.

2. Which personal data do I process?

3. What do I use your data for?

• Executing the healthcare agreement and providing TCM treatments.
• Maintaining a confidential patient file in accordance with Dutch medical law (WGBO).
• Scheduling, confirming, and managing appointments.
• Invoicing and fulfilling legal financial record obligations.
• Responding to inquiries submitted via email or contact form.

4. Legal grounds for processing

• Performance of a contract: for providing care, coordinating appointments, and administration.
• Explicit consent: for processing special category health data, granted during the intake consultation.
• Legal obligation: for retaining patient records under the Dutch Medical Treatment Contracts Act (WGBO) and statutory tax records.

5. Is your data shared with third parties?

Your personal data is never shared with third parties, unless:

• You have given explicit prior consent (e.g., referral or consultation with a GP or other specialist).
• Required by Dutch statutory law or a court order.

No third-party tracking cookies, external advertising networks, or commercial marketing agencies are used.

6. How long is your data stored?

Data is retained no longer than strictly necessary for treatment purposes or legally mandated:

7. Security of your data

Appropriate technical and organizational measures are in place to safeguard your data against loss, unauthorized access, disclosure, or unlawful processing. Patient files are stored in an encrypted environment and are accessible exclusively to Patrick Witkamp as your treating practitioner.

8. Your statutory rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: request an overview of the personal data held about you.
• Right to rectification: have inaccurate or incomplete data corrected.
• Right to erasure: request deletion of data, where permitted by medical and tax law.
• Right to restriction: request temporary restriction of processing.
• Right to data portability: receive your data in a structured, standard format.
• Right to object: object to certain forms of data processing.

To exercise any of these rights, contact info@baikang.nl or call +31 (0)6-83498042. You will receive a response within 30 days.

9. Questions and complaints

If you have any questions or concerns regarding how your data is handled, please reach out to the clinic directly so we can resolve it together.

If a solution cannot be reached, you have the legal right to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).